The latest telkomsel call center number is open 24 hours a day
A Telkomsel call center number may be whatyou need when you have problemswith the Telkomsel card you have. Telkomsel is a company that has amovement in the telecommunications sector. Telkomsel is one of the telecommunications companies with the most subscribers in Indonesia. In 2015-2016, it had the number of customers in Indonesia 143 million. The number that makes Telkomsel the number 6 mobile operator in the world based on the number of subscribers.
For this reason, it’s clear that Telkomsel doesn’t want to disappoint its customers, so it offers a call center service that’s open 24 hours. With so many customers owned by Telkomsel, they must provide excellent service. That is to communicate the needs of Telkomsel customers . If you don’t have adequate call center services, you won’t be able to handle customer complaints properly.
With a Telkomsel call center number, customers will feel less confused when they experience problems with Telkomsel cards . For example, when a number occurs that has been forfeited but wants to reactivate it. Or in case of problems with a slow internet network. This call center can also be used to offer products to customers.
Telkomsel’s network is already very broad and reaches almost all parts of Indonesia. Telkomsel is known for its very stable network quality and fast internet. The price of Telkomsel cards is slightly more expensive than other mobile operators. However, it will be comparable to the quality you get from a Telkomsel card.
What is a call center
Call center can be interpreted as a place used as an information service center for customers. This call center is one of the mandatory needs for companies, including Telkomsel. For telkomsel customers, you can contact the call center if you have any problems with your Telkomsel card. Via the telkomsel call center number you can find detailed information about Telkomsel cards.
You can get a Telkomsel call center non-stop for 24 hours . This is a real commitment of Telkomsel to its loyal customers. In addition to knowing information about Telkomsel products, you can also file complaints when using a card from a Telkomsel provider. You can also provide suggestions and input regarding Telkomsel cards via the Telkomsel call center.
To contact the Telkomsel call center , you do not have to worry about consuming a lot of credit. Because Telkomsel offers a free call center service for its customers. To contact Telkomsel you do not have to go through a Telkomsel call center number , but you can also visit Telkomsel’s social media or e-mail.
Contact telkomsel call center
Asmentioned, there are several ways to contact the Telkomsel call center. Telkomsel truly understands the need for a trusted information center for its customers. Telkomsel therefore offers a lot of convenience to contact the Telkomsel call center. And there’s also a free call center service for credit.
The first can be contacted via the Telkomsel call center number. There are three types of call center numbers owned by Telkomsel. For your postpaid customers, you can contact 188 to make free call center calls. Meanwhile, you will be charged a fee of Rp300 for each call.
If you are abroad, you can contact the telkomsel call centre at +62 811-0000-333. You don’t have to spend money to call the call center number.
The number is only intended for Telkomsel customers who are abroad. Telkomsel also offers a call center number for general customers, namely via +62 807-1811-811. For general customer numbers, rates are charged based on the operator used.
You can also use social media to get information from Telkomsel. You can file complaints against Telkomsel via Telkomsel’s official social media. But there are some disadvantages when contacting via social media. Usually, the time it takes to get an answer is quite long.
In addition to Telkomsel’s call center number and social media, you can contact Telkomsel customer service via e-mail . You can get the address of Telkomselcustomer service ema il throughthe official Telkomsel website. If you use the MyTelkomsel application, you can also use it to contact customer service.
Get acquainted with what GraPARI Telkomsel is
Maybe you’ve seen the GraPari Telkomsel building in your city. GraPari Telkomsel Building is available in several cities in Indonesia. GraPari Building is used to provide services to Telkomsel customers. You can get various services related to Telkomsel cards in this one building.
GraPari itself stands for Graha Pari Sraya. The name is derived from the Sanskrit of Sultan Hamengkubuwono X. Sultan Hamengkubuwono X gave the title in appreciation of the establishment of telkomsel’s service office in Yogyakarta. If you have contacted the telkomsel call center number , but the problem is not resolved, you can go to the nearest GraPari Telkomsel office.
There are so many things you can do at GraPari Telkomsel. In addition to asking questions about the latest Telkomsel products , you can reactivate a card that has been forfeited. If your card is lost and you want to replace it with a card with the same number, this is also possible at GraPari Telkomsel. It can be said that the services offered at GraPari are more complete than through telkomsel call centers.
Currently GraPari Telkomsel is available in Sumatera, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara and others. In the future, there may be more coverage from Telkomsel’s GraPari office. With more and more GraPari offices, Telkomsel hopes that all Telkomsel customers will be well served without exception.
Wat is Telkomsel Virtual Assistant
A new breakthrough was made by Telkomsel for its customers through Telkomsel’s virtual assistant. In addition to the usual way, namely via telkomsel’s call center number , you can use chat to get information and services from Telkomsel. Telkomsel’s virtual assistant is a customer service that uses a combination of artificial intelligence, customer analytics and human interaction.
With this service, it is hoped that customers can be served quickly and precisely. This Telkomsel virtual assistant will be in the same phone for 24 hours. You can access this virtual service via telegram, line, whatsapp, telkomsel official website, myTelkomsel application and Facebook messenger. This virtual assistant is called “Veronica”. With this service, Telkomsel hopes that there will no longer be Telkomsel customers who are not served.
This virtual assistant from Telkomsel can provide services such as providing information about the nearest GraPari office, upgrading 4G, package information, billing information and much more. In addition, Telkomsel’s virtual assistant can also offer service solutions such as invoice payments, credit purchases, packages and freedem points.
Telkomsel realizes that current customers really have high mobility, so they need fast and accurate service. With the presence of Telkomsel’s virtual assistant , it’s like providing GraPari office services in the hands of customers. Telkomsel wants to offer customers a mobile digital lifestyle experience. This Virtual Assistant from Telkomsel complements existing customer services, such as via Telkomsel call center numbers.