4 Ways to Contact problem-Based PLN Call Center Number
The existence of a call center number of PLN makes it easier for residents to contact the state-owned electricity company when they want to make a complaint or inquire about the facilities it provides. As the name implies, this company is state-run so that all electrical power in the country is taken care of by the company.
Given that it has a great responsibility with regard to electricity, of course , this company needs to be more active in providing a satisfactory service for loyal customers . One of them is by providing the easiest way for consumers when they want to contact them directly through a call center.
The phone number of the contactable PLN call centre is 123. By that number, each consumer can find information and complain about all issues related to their electrical services. Therefore, to make it clearer what are the problems that can be pitted through this number, you should see the explanation here.
Service Description of PLN 123 Toll Free
Almost all Indonesians certainly cannot be separated from the services of this electricity company. Because everyone needs electricity to keep up with life. Therefore , in order to give convenience to consumers, a mobile number has been created that can be used by all.
As stated earlier, the telephone number service is provided in order to maintain the quality and satisfaction of Indonesian citizens. With the increasing number of electricity users, this makes this electricity company better prepared to improve its quality.
When the quality decreases, many customers work automatically and switch to the use of solar energy. Therefore, the presence of PLN call centre facilities is expected so that customers feel satisfied with all the services provided. The interesting thing is that you can use the service for 24 hours.
So the service is completely unlimited and free of charge in order to maintain the satisfaction of customers who want to ask questions or even complain about the lack of facilities from this company. Through this service, consumers can also order certain facilities directly.
For example, you need to replace electrical power, install new and temporary connections, or even have to report only when there is a certain disturbance. Not only that and, through this connection, customers can also get to know the electricity bill every month without having to visit the official office.
Examples of Electrical Disorders ThatCan Be Reported to the PLN Call Center
Because of course, any problems caused by electricity greatly affect the day-to-day activities of the community, especially at night. Here is an example of a problem that can be presented is:
- Power failure is among the most disturbing types of problems. This problem of light damage may have occurred because the power source was lost from the central engine. In order to do this to consumers they have no electrical power and eventually lights outside.
- Increasing power is also the most annoying electrical problem because it can make the voltage increase up to 2 times its original size. The cause of this problem usually occurs as a result of a lightning strike so that the voltage is disturbed.
- When you experience SAG power problems, you can contact directly the PLN call center because this problem cannot be underestimated. When this problem occurs when the voltage is high, or even the voltage drops to 80%, then you have to report it. This interference occurs because you are using electricity beyond its energy.
- One of the most common but rare problems is over and under voltage. Although it does not cause lights outside, unfortunately this problem can actually cause ongoing problems. That is, the electronic equipment in the house becomes damaged quickly.
- Another electrical problem that can be delivered is the noise of the electric line. That is, when the electric wave has problems due to many things. For example, because the electrical installation process is not suitable, there are radio frequency interferences, and lightning strikes all at once.
How to Contact PLN Call Centre
There are many problems that can be complained about for the PLN service at once. So you don’t have to worry anymore if you experience electrical problems at home or elsewhere. So you can contact the company via online, then various types of problems will be solved immediately. Here’s how to contact the call center:
- To contact the head office, you can call 123. This method has proven to be effective in helping overcome electricity problems at home before using the services of an electrician at an expensive cost. So, simply led the complaint, then the PLN official immediately jumped into the problem scene. This service can be accessed for 24 hours.
- In addition to going through the number 123, you can also use the area code to contact the PLN call center. The trick is to add the code of the area where you live and followed by the number 123. This method has proven to be faster to handle directly than just pressing the 123 button.
- All electrical problems and complaints can also be solved by contacting PLN via an email service. You can contact them via firstname.lastname@example.org or check directly via the official website on pln.co.id. This is where every problem will be answered quickly.
- Another way to contact this company is through its social media directly. So there are many ways to communicate with this company. One of them is via Facebook and twitter. All critical suggestions can be delivered directly through the @pln_123 or PLN 123.
Advantages of PLN Call Centre Services
Thanks to the call center facilities provided by this state-owned company, it certainly provides many benefits to all customers and employees. That is why this service is considered the best solution to solve all electrical problems quickly. Here are the advantages!
- The presence of this latest service makes all the facilities of this company even more centralized. Because by calling phone number 1, all customers can contact the PLN central office directly to submit a complaint or when they want to increase its home service facilities.
- As the system is centralised, this makes this PLN call centre more integrated with its services. This means that this company is more modern because anyone can contact their official contacts directly non-stop without having to pay credit at once. So there are no class restrictions because everything is served.
- Thanks to this latest service, it makes it easier for all customers to meet their needs without having to leave home. The interesting thing is that the facility can be accessed by anyone without credit. So anyone who wants to ask for help directly doesn’t have to think about the cost of contacting them because everything is free.
Looking at the above explanation, it can be concluded that all current electrical problems can be overcome more easily and practically. Only by phone and press the call center PLN 123 free of charge, then all electrical problems can be solved immediately at any time non-stop.