Ninja Express Media Call Center easily transmits complaints
If there are problems in the delivery process, the best option may be the Ninja Express call centerm, which can make a complaint. As we already know , problems are indeed one of the things that entrepreneurs cannot avoid , especially those who are engaged in online business.
To make it easy for you to deliver the goods, the existence of expedition services is indeed reliable. With this service, entrepreneurs will not have to send their goods directly to consumers. In this way, it is obvious that it will help you to be more focused on your business.
Unfortunately , when sending certain packages or goods through expedition services, there are no various problems in it. Including when you use Ninja Express services. Ninja Express itself is one of the delivery service companies where it is very popular in Indonesia.
Although it is known for offering a variety of services and affordable shipping products, this does not mean that entrepreneurs , using it, do not create problems such as commodity problems lost in baits that appear on the packaging or other complaints. That’s why the existence of the Ninja Express call center for complaints is actually wanted.
Do you really not want it to be the case if the package being sent faces problems such as loss or damage? That is why it is important to file a complaint or complaint so as not to receive losses. To step slowly, here is a detailed overview of where you will need it.
A look at ninja express
Before you know how to contact the Ninja Express Call Center, it is very important to know at first glance about this popular expedition service in Indonesia. Where is this forwarding company that existed in Singapore before 1024.
The company became an affiliate of Ninja Van , which was first founded by three people: Chang Wen, Shaun Chong and Tax Boaxian, where each of them had a different position. The company provides shipping and receiving services for goods that are based on technology and even offers COD services, which are the most popular services.
Upon arrival in Indonesia, it turns out that the company already exists primarily in Singapore, the Philippines, Malaysia, Vietnam and Thailand. In addition, in Indonesia, this Ninja delivery service has partnered with various of the largest e-commerce platforms in Indonesia, such as Shopee, Bukalapak, Blibli, Tokopedia, Sociola, and much more.
In order to offer the various services available, this delivery service also uses social media, for example. , Instagram and Facebook to sell the available products. The existence of this company has almost spread to various regions of Indonesia, such as Bandung, Jabodetabek, Yogyakarta, Surabaya and Semarang.
Ninja Express Media Call Center Raises Complaints
Do you already know at first glance about one of the largest expedition services in Indonesia? Returning to the main topic, various problems with the process of transporting goods itself have proven to be frequent and experienced by society when they used Ninja Express. In fact, there is no need to worry too much about the problem.
The reason is that you can contact the c branch of all centers of the Ninja Express media directly to file complaints. Where the service can be enjoyed by anyone who needs accurate information and solutions if there are problems during the delivery process or it is related to the package you have it.
The call center of this formerlypedisi is at (021) 2926 4120. You can directly call the number of the complaint process. There is a customer service department where various problems will be explained and the best solution will be provided. Be sure to communicate well to get the best service.
Before deciding to make a complaint in the “Ninja express media sampaikan” section of the call center for a complaint, there are some important documents that need to be properly prepared, such as the sender’s name , receipt number and destination address. Having information from the document will make it easier for Ninja Express to track the package you have.
Submission of complaints through the site and e-mail. Mail
Not only by contacting the Ninja Express media call center to file complaints, you can also submit complaints through the official service of providing this service at the address www.ninjaexpress.co/id-id/contact-us. On this page you will find a complaint or complaint submission form.
Subsequently, there will be different types of questions that can be adapted to the problem faced, for example, problems with packaging, notification of lost goods, sending questions abroad and looking for solutions. Be sure to choose the type of question where it fits the problem you are facing.
If so, users will be asked to fill in their name , last name, phone number, receipt number, email address, and description to explain what the problem is with you. it is best to convey the information in the best possible way and explain it in detail . Do not lie , related to the problem you are experiencing.
In addition to the fact that you can submit complaints and the official website through the Ninja Express Call Center, you can also submit these complaints by email yakni support_id@ninjavan.co. For this one method, it is also very easy to do and almost the same when you complain through the site. You can send the message directly to the appropriate email address.
Then explain the details of the ongoing problem. Do not forget to include certain supporting documents, which will later be used as evidence. The supporting documents shall indicate the number, address of the receipt, the name of the consignor and all the evidence. When submitting a complaint by email, make sure to be patient while waiting for a response.
Miscellaneous services dari Ninja Express
It also turns out that the existence of Ninja Express also offers a variety of services and the best services for users, including
- Easy service
It is a type of service that will provide convenience to customers in a simpler delivery and payment process. The purpose of the service is so that you can save time taking care of the administration of sales.
- “Pay-in-place” paslauga
The Pay-on-site service or COD (cash on delivery) is one of the delivery products where it is preferred. The purpose of this service is to facilitate the payment of goods and shipping costs in cash according to the intended location.
- Call center service for complaints
Finally, the existence of the Ninja Express call center service for complaints turned out to be one of its flagships. It is thanks to this service that it will provide convenience in solving all the problems associated with your package.
Problems when sending packages with expedition services are indeed one of the problems where they often arise, including the use of this service. The Ninja Express Media call center transmits complaints that can be easily contacted.